ECS - Environment Culinary Service

 

"There are two main obstacles to restaurant success.
Wasted operating costs and disappointed customers. Both are invisible and neither can be recovered.
Fortunately, the solutions to both of these problems are the same. Eliminate waste to increase value."

 

FOOD SERVICE MANAGEMENT CONSULTING

RESTAURANTS

Services: Markets:
  ECS Value Planning   Restaurants
  OPscan   College/University Dining
  Management Control Systems   Independent/Senior Living Dining
  Retail Program & Product Management (RPPM)   Food Service Operations
  Culinary Planning    
  Distance Consulting    


A restaurant needs only four things to exist: Food, Employees, A Location, and Customers. Some restaurants have the word "good" in front of at least one of these conditions. Most establishments have the word "good' on two or more aspects.

Successful restaurants hit on three or more. And great restaurants hit on all four of them and substitute GREAT for good.

The ECS Consulting Group believes in "first things first" in the restaurant business. Before trying to grow your customer counts and average checks, you must make sure that your food, service, and location are all "good or great". Why spend marketing dollars to attract new customers if their experience isn't going to be good enough to bring them back again. Unsatisfied customers don't tell their friends how good you are. They don't praise your service or your food or your dining room. And usually they don't come back.

ECS uses Opscan and Value Planning to assess your menu, food, service staff, and kitchen and dining room. Then we review your cost management systems to make sure your margins are protected. It's the details that make the difference in restaurant success whether you have a family owned diner, a chain of delis, or the best barbeque in town.

We help you get the details right and then help you with increased customer counts and bigger checks. What is it worth to you to lower your costs by 5 percentage points and raise your sales by 10, 20, or 30 per cent?

Call ECS and find out.


 

ECS Consulting Group . 2200 Trinity Mills Rd. #515, Carrollton, TX 75006
Phone: 972-768-3073 . Fax: 972-662-7798 .

Email: info@ecsvaluegroup.com
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